The zone of no debate

The manager of one of the department's barged into my room this morning.....

xxx  : How can you send out this kind of notification?

Me  : Which notification is this?

xxx  : There...the one where u amended the procedures....

Me  : What is wrong with them?

xxx  : Perhaps you are not aware. We have been doing this way all this time. There wasn't any issue. Now you wanted to scrap the procedure and implement a new one. It's not going to work.

Me  : Why won't it work? I've noticed flaws in the previous one. There wasn't any issues then doesn't mean there won't be issues in the future. I'm helping you to improve the system.

xxx  : In the new procedures, it seems that all the responsibility has been pushed to us. What does your department do then?

Me : My department is on the back end. Of course these matters have to be initiated from your side. Your department is the core of the organisation. Without your approval, it's not likely for me to proceed.

xxx : So, if anything goes wrong, then I am to be blamed?

Me : If you follow the proper codes and conducts, then no one would blame you for anything right?

xxx : .................. I still don't like this. I'm speaking to the GM.

All in a days work.

The toughest thing to handle is the mind. Especially the mindset of elder generations. Sometimes, you just feel like splashing them with cold water. It's the 21st century! Haven't you noticed? We don't do things like the 'old' days anymore.